All hands went up when asked, "Who feels armed and ready to have those correction conversations RIGHT NOW......800 Leaders were in attendance. Our 45 minutes together had begun with every last one of them confessing that they were currently avoiding at least one difficult discussion, if not more. Wow! So exciting! 800 leaders feeling empowered and ready to move. Teams transformed!
I KNEW I had to record the information and get it out into the world!
How would it feel to be able to move into a difficult discussion with calm & confidence?
Creating the dynamic team of your dreams requires great communication both of expectations and of issues. Most employees will respond well to correction. They will appreciate the feedback, take it to heart and make the required changes.
Some employees, however, have no desire to change and will do whatever it takes to remain stuck where they are. I will term these employees “problem employees.” These are the team members who probably do not belong and will ultimately be walked through your discipline process and out the door, if you choose to follow through.
Problem employees will often use tactics to avoid owning their bad behavior. They are stuck in a rut and have no desire to change. Too often leaders become paralyzed by the resulting fear of experiencing these tactics. They adopt a keep quiet approach to the detriment of the team as everyone is robbed of the opportunity for constructive feedback.
That, obviously, is not the best strategy. Instead, let’s arm you with some tools to bust the 4 D’s of discipline avoidance so that you can move forward with the communication that must happen for your team to excel.